Education and Training

Your L&D Guide: Tools & Concepts

This learning and development course introduces the core concepts and processes used to support employee learning inside organizations. It explains what learning and development means, how organizations build a learning culture, and how interpersonal and technical skills differ.

What You Will Learn:

- The meaning and role of learning and development.
- How to create a learning culture within an organization.
- The difference between interpersonal and technical skills.
- How the skill-mapping process works.
- The main types of training.
- What gamification means and how it can be applied in training.
- How to evaluate training effectiveness and use different types of feedback.
- The meaning of coaching and the steps involved in its process.

This course is designed for people interested in the learning and development field who want to understand its main concepts, tools, and processes. It also suits anyone who wants to learn how organizations apply learning, training, feedback, gamification, and coaching within employee-development activities.

Intro

1 minute 11 seconds
What is L&D?

2 minutes 30 seconds
Creating a Learning Culture

7 minutes 33 seconds
10 - 20 - 70 Theory

4 minutes 41 seconds
Interpersonal vs Technical Skills

5 minutes 21 seconds
Skill Mapping (Job Task Analysis)

3 minutes 50 seconds
Skill Mapping (Measuring Skills Gaps)

5 minutes 8 seconds
Skill Mapping (Training Needs Identification)

3 minutes 13 seconds
Training - What is Training?

6 minutes 2 seconds
Gamification

4 minutes 7 seconds
Training Feedback Levels

7 minutes 42 seconds
Coaching - What is Coaching?

8 minutes 1 second

Meet your instructor

Ahmed Soufi

I obtained my Bachelor Degree in Management from the GUC and went on to complete MSc Degree in HR. Professionally, I have around 10 years of experience in HR in different Multinationals in the Food, Industrial and Ecommerce Sectors. Throughout my experience, I held different HR Positions in different fields in the HR function, including my recent Leadership position as HRBP. I am also a Certified Trainer by RITI, and this paved the way for me to deliver training courses on L&D, Management of Change, The Art of Delegation among other Soft Skills. Furthemore, I went on with my passion in people development to obtain a Certificate in Career Coaching by ICF. Recently, I launched my Facebook page on Coaching, "Ways by Ahmed Soufi"

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